Important Information
Policies
To help make your stay at 5th Street Ohana in Volcano as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Simple house rules for an easy stay.
Policies
Check-In/Out: Check-in begins at 3:00 PM; check-out by 11:00 AM.
Age Requirement: Guests must be 18 or older to book.
Pets: Pets are not allowed.
Smoking: Non-smoking property.
Deposit: A valid credit card is required at booking.
Cancellation: Policies vary by room type, often including free cancellation within a set period before arrival.